User registration is currently not allowed

User registration is currently not allowed If you see the above error, that means you did not allow to accept members through WordPress itself. The error is created by WordPress. In order to avoid this error, please complete the steps below:   WordPress Dashboard –> Settings –> General –> Membership then select “Anyone can register” […]

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Magic Members says its expired but I renewed

If you see license expired message after renewal, please complete the following steps below: Upgrade Magic Members with the provided Files. If you upgrade via WordPress’ Plugin menu: 1. Deactivate old plugin 2. Delete the old plugin 3. Upload new plugin 4. Activate new plugin. If you upgrade via FTP: 1. Delete the old plugin […]

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No Such User

You may see “No such user” error on select payment gateway page. Solution: Make sure you have the correct links at: Magic Members –> Misc. Settings –> General Settings –> Custom URL Settings After that, deactivate and reactivate your payment gateways at: Magic Members –> Payment Settings –> Payment Modules Also, the main register page […]

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No active payment module

When you select Register on the site below, yo may get such an error: “Select Payment Gateway No active payment module” Solution Please select the related payment modules from: Magic Members –> Members –> Subscription Settings –> Subscription Packages/Options –> Find the related packages –> Payment Settings –> Use Modules –> And select your payment […]

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Could Not Connect

When you try activate Magic Members, you might receive “Could Not Connect” error message, this means; 1. The server is busy. Please try again a few minutes later. 2. If you have a firewall installed on your server, you may receive this error message. If so, you need to contact your hosting provider to pause […]

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Site Is Performing Slowly

This issue may be related with your server settings. We do work on the optimization of Magic members to allow it to run as quickly as possible. If you are running on a shared server/hosting, other websites and programs can affect the site performance. We recommend that you contact your server company to inquire about […]

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The Email is not Valid for the Product or not Registered With Us

This error message shows when you try to activate Magic Members on your site. This can mean couple of things: You entered incorrect email address. Please check your purchase email address and use it to activate the plugin You changed the plugin folder’s name (magicmembers). If you do that, the license type will show differently […]

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